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Sign Vendor Vetting: What You Need to
Know
Are all sign vendors the same? Of
course not! As in any industry, there are companies that operate at
the high end of the quality spectrum, and those that aren’t quite
as accomplished. How can you ensure you work with the best?
A good starting point is Yelp. As of
this writing, when you search “Signarama” in San Diego, the top
listing is Kearny Mesa. If you read through the customer comments,
you’ll get a great sense of our professionalism, timeliness and
ability to create signs that meet or exceed our customers’
expectations.
Any company is going to sing its own
praises, but you can learn a lot by seeing what past customers think
of the service and product they received. Most of our 15 Yelp reviews
are 5 stars. (Are we perfect? No. But we really try to be.)
Once a company passes the Yelp test, it
can be helpful to ask questions that will separate the “superstars”
from the “wannabees.” Here are a few things to ask about, along
with the answers you should look for:
- Do you have an employee training program?
- Yes! We believe ensuring we employ the most skilled and knowledgeable experts in the sign and graphics industry is paramount to our success. (Do you know that Signarama has the most extensive training program in the industry?)
- What kind of vendor relationships do you have?
- We proactively work to ensure we have strong relationships with the most respected vendors in the industry so we can offer you the best quality and widest variety of products. (Do you know that many vendors test new products and equipment at Signarama, so we often have the most advanced technology before anyone else?)
- Will I ever deal with a subcontractor?
- Absolutely not. We’re full-service sign experts, so we’ll support you through the entire process, from conception to installation. (Do you know that the Signarama team can assist you with everything from selecting design elements to make your sign stand out to ensuring you’re aware of the maintenance required to keep your sign looking its best?)
You may have other questions that
pertain to your specific needs, and don’t be afraid to ask them.
The more you invest in vetting your sign vendor, the better your end
product is going to be. You’ll never regret investing the time
required to know exactly what kind of company you’re dealing
with…to ensure you receive the professional, quality service you
deserve.
