The “What’s Your Sign” survey focused on whether signs are
an effective way to attract customers to stores or events. They employed a
professional survey firm to reach out to 1,000 of its customers to gain
valuable insight on this topic, and we were delighted to see the results, some
of which we’ve provided below.
Generating Interest
When asked what actions they’d taken because a sign caught
their interest, survey respondents said they:
- Remembered the business at a later time (79%)
- Entered the business (76%)
- Told someone else about the business (75%)
- Purchased a product or service (68%)
- Told someone else about the sign (53%)
- Looked up the business online (51%)
In particular, the survey showed that women and younger
consumers are especially perceptive about signage. It also showed that bad
signage or not having signage can deter people from entering stores; from 52%
to 70% of survey respondents said offensive, misspelled, dirty or poorly made signs
would stop them going inside.
More Is Better
An overwhelming number of survey respondents (83%) said
small businesses should have between one and three signs around their
storefronts to entice customers. The mean number was 2.8.
An Indicator of Quality
More than three out of five survey respondents (68%) believe
signage reflects the quality of a store’s products or services. More than
one-quarter (26%) think it’s a strong quality indicator.
Simple and Clean
Easily readable signs was the biggest factor survey
respondents said would make them more likely to try a small business’ product
or service (90%). Other important factors are:
- Graphically attractive signs (77%)
- Bright and colorful signs (72%)
- Funny signs (68%)
- Modern signs (60%)
- Sophisticated signs (51%)
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